PRIVACY POLICY - NEW OSAKA HOTEL

(Proper Acquisition of Personal Information): 1.We will not acquire personal information through deception or other wrongful means.
2.We shall obtain the prior consent of the customer when acquiring personal information requiring special consideration.

(Specification of Purpose of Use, Restriction by Purpose of Use, and Prohibition of Inappropriate Use): When acquiring personal information, the Company shall clarify the purpose of use, limit the use of such information to the extent necessary to achieve the purpose of use, and shall not use such information for any purpose other than the purpose of use without the consent of the customer.
We will not use personal information in a manner that may encourage or induce illegal or unjust acts.

(Ensuring Accuracy of Data): We will take appropriate measures to keep personal information accurate and up-to-date.

(Security Control Measures): In handling personal information, the Company shall take necessary and appropriate measures for security control to prevent falsification, destruction, loss, leakage, etc.

(Training of Employees): The Company shall endeavor to educate its employees and continuously review its training programs.

(Supervision of Contractors): When we outsource all or part of our business in a transaction, etc., we will require and supervise the outsourcee to strictly manage personal information.

(Restriction on Provision to Third Parties): 1.We will not provide personal information to third parties without obtaining the prior consent of the individual, except as required by law.
In addition, we may "entrust," "succeed," or "share" the following cases in accordance with laws and regulations. Exceptions to the provision of personal
information to third parties
(1) Consignment
We may outsource all or part of the handling of personal information to a third party, provided that the third party has security control measures in place.
(2) Succession
Personal data may be provided in connection with the succession of business due to merger or other reasons.
2.Scope of joint use
(1) Provision of lodging, banquet, restaurant services, etc.
(2) Provision of lodging reservation services
(3) Provision of Internet reservation services
(4)To send direct mailings of service information via e-mail
(5)Market research and product development, including marketing analysis
(6)To make decisions on the selection of information to be provided to customers
(7)Responding to various types of inquiries.

(Disclosure of Personal Information): 1.When we receive a request from a person to disclose his/her personal information, we will disclose such information to the person without delay.
However, if disclosure would result in any of the following cases, we may decide not to disclose all or part of the information, and if we decide not to disclose the information, we will notify you to that effect without delay.
A fee of 1,000 yen will be charged for each case of disclosure of personal information.
(1)When there is a risk of harm to the life, body, property, or other rights or interests of the individual concerned or a third party.
(2)When there is a risk of significant hindrance to the proper conduct of our business (3)If it violates any other laws or regulations.
2.Notwithstanding the preceding paragraph, in principle, the Company will not disclose non-personal information, such as historical information and characteristic information.

(Correction and Deletion of Personal Information): 1. If your personal information in our possession is incorrect, you may request that we correct, add,
or delete your personal information (hereinafter referred to as "correction, etc.") in accordance with the procedures set forth by us. You may request us to correct, add, or delete your personal information ("Correction, etc.") in accordance with the procedure specified by us.
2. Upon receiving a request from a customer as described in the preceding paragraph, if we deem it necessary to respond to the request, we will correct, etc. the relevant personal information without delay.
3. If we make any correction, etc. based on the preceding paragraph, or if we decide not to make any correction, etc., we will notify the customer of this without delay.

(Suspension of Use of Personal Information, etc.): 1. If we receive a request from an individual to stop using or delete his/her personal information on the grounds that it is being used for purposes other than those stated or that it was obtained through wrongful means,
we will conduct the necessary investigation without delay.
2. If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to comply with the request, we will suspend the use of the relevant personal information without delay.
3. In the event that the Company suspends the use of personal information in accordance with the preceding paragraph,
or decides not to suspend the use of personal information, the Company will notify the customer of this decision without delay.
4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to suspend the use of personal information due to the large amount of costs involved in such suspension or to take any other alternative measures necessary to protect the rights and interests of customers, we will take such alternative measures.

(Changes to Privacy Policy): 1.The contents of this Privacy Policy may be changed without notice to customers, except as otherwise provided by law or otherwise in this Policy.
2.Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on the Website.

(Contact for Inquiries): Inquiries regarding this policy should be directed to the following contact
New Osaka Hotel TEL. 06-6305-2345